Membersheep is one of the fastest growing B2B platform in Asian regions. Headquartered in HK, Membersheep has built global sourcing networks and connecting brand items to local retailers. Now, Membersheep have attracted more than 200 active major buyers including Alibaba, JD, Kaola, Emart and has more than 100,000 potential buyer pools. Membersheep is growing in average of 500%(CAGR) every year. Membersheep is now looking for new teammates who are highly willing to lead a new market paradigm.
We are looking for a community manager who can handle all the community communications and help with customer support. Therefore, we are looking for candidates who have exceptional communication skills in English, in-depth experience with community engagement and knowledge about blockchain and Internet of Things technology.
Tasks at Membersheep
- Actively engage with our community across several social media and online channels.
- Respond to customer issues, comments and questions in a professional and timely manner.
- Monitor and report on community engagement and feedback.
- Share actionable insights from customer feedback internally to improve our products and services. Support the marketing team where needed, for example in social media and communication campaigns.
- Language skills ; Chinese native. fluent in English(preferred)
- Experience in community management and customer service(Preferred)
- Experience with technical support across social media, email, forums, and chat
- High level of communication skills(preferred)
- Basic knowledge of Blockchain technology and cryptocurrency industry
- Self-motivated, team player
please submit your resume to firstname.lastname@example.org
- Wage : Consultation
- Working hours : From 9 a.m to 6 p.m(Full time)
- Office : Jingansi, Shanghai, Mainland China